Covid update July 2021

With the easing of restrictions on the 19th July we would like to take this opportunity to let you know that we will not be making any changes in the way we have been working during this pandemic. We have faith that the systems we have in place keep everyone safe and with rates rising we do not feel this is the right time to reduce the precautions we currently have in place.

Therefore if you are coming to us for an appointment we will still ask that you to take the following steps:

- Update your medical history within 48 hours prior to your appointment. This can be done online at www.eastparkdental.co.uk/portal or by calling reception on 01604 638102.

- If you come by car to your appointment please wait in your car and let us know when you arrive by checking-in on the portal or calling the practice. We will then text or call you when we are ready for you to come to the building.

- If you do not come by car or you do not have a mobile phone please come to the door and ring the doorbell and a member of staff will come to you as soon as possible. We still have limited spaces available in our waiting rooms that ensure social distancing when needed.

- We will continue to request that face masks are worn when moving through the building or using the waiting rooms.

Of course we also continue with the highest of hygiene standards throughout the practice, including in our staff areas.

We are experiencing a significant increase in the number of calls we are receiving, so please bear with us if it takes longer than usual for you to get through to our reception team.

We look forward to seeing you soon and if you have any questions please don’t hesitate to get in touch.

Warm wishes,

Jo, Chris and all the EPD Team