12th January 2021

With the latest government announcement we are able to confirm that we are still open and able to provide emergency and routine dental care wherever necessary. If you have an appointment booked then please assume it is going ahead unless we contact you directly.

However, if you feel your appointment is not necessary at this time and you would prefer to delay it a few weeks, or you would like to talk through your options then please do give us a call. We are happy to offer telephone consultations to discuss any dental concerns you have, however big or small. We will be carrying out an initial telephone consultation for all emergency appointments while the rates remain high.

If you are coming to the practice it is essential that you complete your medical history 24-48 hours before your appointment as we review every record prior to you attending for your safety. This can be done online using our patient portal at eastparkdental.co.uk/portal or by calling the practice on 01604 638102.

We are continuing with our meticulous cross infection standards in order to keep you safe, and still limiting the use of the waiting rooms. So if you travel to the practice by car please call us from your car or check in online using the patient portal. We will then text or call you when we are ready for you to come to the front door. If you do not have a vehicle to wait in then please come to the door and ring the bell. Please do bring a facemask to wear within the communal areas of the practice.

We have been delighted to hear of some of our patients already receiving the vaccine, and we are expecting the team to receive theirs in the near future. We are also carrying twice weekly COVID testing on all staff using the rapid tests, along with our daily staff risk assessments. Our staff have all worked hard and adapted so well to the new challenges and procedures that working during this pandemic has bought us. We are so grateful to them and couldn’t be more proud of the team we have.

We wish you all a happy and healthy 2021. Let’s hope later in the year can start to bring a bit more normality for us all and in the meantime we are still here for you.

Warmest wishes,

Jo, Chris and all the EPD Team